Automate Your ITSM Implementation

Catapult Your Team Forward
NavAscend is the leader of on-demand IT Service Management that enables IT organizations to transform and optimize their mid-sized technology operations in real time.

NavAscend’s Sequoia on-demand solution streamlines your technology staff’s day-to-day interaction and collaboration while substantially the complexity of your IT services, fulfillment of requests, restoration of services, problem resolution, and management of change.

True Business Process Automation: Light Years Beyond Workflow Automation
NavAscend has integrated tens of thousands hours of successful IT service management implementation and operations experience into a robust comprehensive set automated business processes so that you can accelerate your efforts and deliver tangible results fast.

Sequoia is based on a robust, flexible, industry leading BPMS with built in tools to continually optimize your operations and delivers relevant information for you to reliably act in real time:

• Simplified for quick action
• Structured for ease of use
• Relevant to what is important
• Accurate through automation
• Gathered on actual performance
• Instantaneous for immediate response