CEO / Business Executive

The Future Is Now: Turning IT Into a Competitive Advantage

What if…

This morning you were in your favorite coffee shop, waiting for the barista, and on your smart phone you could instantaneously see the impact of the decision you made yesterday regarding your technology performance?

This afternoon you were in your meeting and at your fingertips on your iPad were the demand, performance, cost, and quality trends for all the technologies that have a direct impact on the performance of your business?

You could get a clear and precise description of the value that IT delivers?



Sequoia provides you with the most important knowledge on your business of IT – simplified, instantaneous, anywhere, at your fingertips – to achieve anything you can imagine.

More Than Business Intelligence: Instantaneous Knowledge
NavAscend believes that knowledge is power. Sequoia delivers more power at your fingertips than any other solution. Our unique approach distills the complexity out of IT, making it easier to make reliable decisions and act on them quickly. You can see the impact of your decisions instantaneously through real-time dashboards, and Sequoia helps you drive continuous improvement with real-time scorecards that correlate data and enable you to see trends emerge.

Sequoia Delivers
Sequoia On Demand is a robust, cost-efficient way to automate the management of IT. Sequoia:

• Enables you to instantaneously get a handle on what value IT delivers, through easy-to-use, simple, straightforward scorecards and dashboards
• Provides you with simplified, relevant, instantaneous measures on IT’s performance, quality, and costs, all at your fingertips, anywhere, any time, from multiple perspectives
• Enables you to see the impact of business actions on IT, through real-time dashboards
• Enables you to make better decisions and drive continuous improvement with real-time scorecards that correlate data and allow you to see trends emerge
• Enables you to collaborate with your IT executives to drive out waste

Sequoia provides you with straightforward, relevant, instantaneous measures on IT’s performance, all at your fingertips, anywhere, any time, from multiple disciplines:

• Demand
• Priority
• Performance
• Compliance
• Agility
• Quality
• Cost
• Satisfaction

Power to Manage
Sequoia enables you to manage all aspects of IT end to end to achieve a high level of customer satisfaction, while dramatically improving the quality of IT services and service delivery in real time.

• Manage fulfillment automatically, from start to finish
• Manage quality throughout your IT services and delivery
• Monitor demand trends in IT services, solutions, technology, people, processes, and locations
• Manage compliance with your commitments, processes and business rules, and ensure effective delegation of authority
• Manage workload across your IT organization, down to the individual, so everyone is used to their fullest potential
• Manage the customer experience in real time, from start to finish
• Streamline your end-to-end IT efforts continuously with regular optimization through built-in tools
• Manage priority with a consistent criteria that assures business alignment across all tasks

Unparalleled Power at Your Fingertips
Sequoia delivers the only end-to-end solution for IT Service Management, with a solid core that supports all aspects so that you can automatically get what you need, when you need it, to manage the complexities of IT.