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Optimization Services

Relentless Improvement: Do More With Less
Our goal is to make sure that Sequoia delivers the maximum value for you. With additional subscription services, a NavAscend Navigator will partner with you to continually optimize your service delivery using Sequoia.

At regularly scheduled intervals, your Navigator will meet with you to review the performance of your business processes, using the built-in Lombardi TeamWorks Optimizer against your own data. The Navigator will then review with you any suggestions for optimization, and work with you to implement any changes in your instance of Sequoia.

Sequoia Optimizer

Workshops and Seminars
At your request, NavAscend Navigators can deliver standard or custom workshops or seminars to ensure that your staff is getting the maximum value from Sequoia. Standard topics include:

    • Sequoia Orientation: Executives, Managers, Participants, Process Owners, Service Managers, Customers
    • Sequoia Dashboards In Depth: Executives, Managers, Participants, Process Owners, Service Managers, Customers
    • The Supply Chain of IT
    • Process Owner In Depth
    • Service Manager In Depth
    • Functional Manager In Depth
    • Sequoia Administrator
  
Optimize Sequoia Services
 
Quantum Leap in ITSM Implementation
 
Origin of Sequoia
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