Prepare for Your Instance of Sequoia
Robust Foundation for Rapid and Successful Go Live
A NavAscend Navigator will partner with you to configure, populate, integrate, and tailor your
Sequoia On Demand instance. In addition, your Navigator will work with you to develop a plan and schedule for your
Sequoia Go Live. NavAscend can also work with you to bring in subject-matter experts to integrate
Sequoia with any existing data sources identified during the baseline and included in the Subscription Agreement.
What to Expect
A NavAscend Navigator will lead the preparation activities and partner with you to get things done. The Navigator will work with you and your staff to:
- Populate essential data
- Tailor the Sequoia Storefront
- Tailor the Sequoia Service Catalog
- Customize your ITSM business processes and set commitments
- Build data integration points
- Provision your Private Cloud for your Sequoia On Demand instance

Who Is Required
- Project owner
- NavAscend Navigator
- Subject-matter experts
What Do We Need
- Agreed-upon access
- Availability of staff
- Consistent sense of urgency