Solutions

Transform Your IT
NavAscend’s Sequoia On Demand business-process automation solution enables you to simplify, streamline, and proactively manage work in IT – the hub where work gets done.

• Sequoia is the first to deliver a practical solution for automating IT Service Management
• Sequoia helps staff collaborate, coordinates activities automatically, and reduces the complexity of managing services and teams
• Sequoia is designed to be intuitive for everyone to use and has something for everyone
• Sequoia is easy to use, requires no installation, and can be operational in days

Quantum Leap Forward for IT Service Management
With Sequoia, it is all about the business of IT. Sequoia:

• Eliminates the need for long and laborious training
• Eliminates the substantial overhead of existing tracking solutions
• Enables you to minimize non-value-added activities
• Enables you to capture relevant information easily
• Enables you to achieve True Business Intelligence for IT

Empower Everyone
Customers >>
From anywhere, at any time, customers using Sequoia have at their fingertips:

• What can I get
• When can I get it
• Where is it in the process
• Share my experience

Executives >>
From anywhere, at any time, executives using Sequoia have at their fingertips:

• What does IT offer
• What value does IT deliver
• What can I expect
• Am I getting what we agreed on
• What actions have I taken that drive up costs

Participants >>
From anywhere, at any time, executives using Sequoia have at their fingertips:

• What do I need to do to get the right job done
• Am I working on the right priority
• How am I performing among my peers