Transform Your ITSM Implementation

Simplify, Accelerate, and Achieve Better Results
Through years of experience and combining proven methods, Sequoia delivers unparalleled relevant, intuitive, accurate, and timely information to make the best decisions at any level of the organization.

With Sequoia, you can navigate through your Supply Chain – from a task assigned to an individual, all the way up to the service delivered to the business – with just a few button clicks.

NavAscend’s Sequoia On Demand business-process automation solution enables you to simplify, streamline, and proactively manage work in IT – the hub where work gets done.

Unrivaled IT Service Management Capabilities
Sequoia delivers the power to manage at your finger tips:

• First to deliver a practical solution that automates IT Service Management business processes
• Helps staff seamlessly collaborate, coordinates activities automatically, and reduces the complexity of managing services and teams
• Is intuitive for everyone to use and has something for everyone
• Extensive control and delegation of authority of every work item
• Deep and broad transparency to see who, what, where, when in real time
• Because all work routed through Sequoia, compliance is assured
• Unsurpassed flexibility from our BPMS platform that enables changes in real time
• Comprehensive pre-built automated ITSM business processes get you up and running fast
• Built in optimization tools enable you to work with Navigators to improve continuously
• Requires no installation, and can be operational in days